Refund policy

At Lena's Tienda, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed.

Please review your order carefully before completing your purchase. If you have any questions about a product, we're happy to help before you buy.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery with:

• Your order number
• Photos of the damaged or incorrect item
• A brief description of the issue

We will review your request and work with you to provide a suitable resolution.

Lost or Delayed Packages

Lena's Tienda is not responsible for packages that are lost, stolen, or delayed once they have been shipped. If you experience a shipping issue, please contact the shipping carrier directly.

By placing an order, you acknowledge and agree to this No Return Policy.