Privacy policy

Effective Date: June 29, 2026

Lena's Tienda ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely through our payment providers—we do not store your full payment details)
  • Order history
  • Device information, IP address, browser type, and cookies used to improve your shopping experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Respond to customer service inquiries
  • Improve our website and shopping experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

If you choose to subscribe to our email list, we may send you promotional emails. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

3. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Help provide a better shopping experience

You can manage or disable cookies through your browser settings, although some features of the website may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third-party service providers necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing services (if you subscribe)
  • Analytics providers

These service providers only receive the information necessary to perform their services.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is completely secure, we take appropriate measures to help protect your data.

6. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal requirements
  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Lena's Tienda
Email: lenastiendaaz@gmail.com